Privacy Policy

Najmat Furniture operates this website and the showroom at Industrial Area 13, Industrial Area, Sharjah, United Arab Emirates. We design and make furniture to order for customers in the United Arab Emirates and nearby markets.

For privacy requests, contact us at najmatfurniture69@gmail.com or +971 55 428 7415.

We collect only what we need to answer enquiries, run the showroom site, and improve how people find and use our catalog.

• Contact details you submit — name, email, phone number, and message content from our enquiry form or WhatsApp.
• Product interest — the piece or collection you asked about, when you include it in a form or chat.
• Technical and usage data — pages viewed, referrer, device/browser type, approximate location (country/city level when available), and timing of visits, when you accept analytics cookies.
• Consent preference — whether you accepted or declined analytics tracking.

We use personal information to:

• Respond to product, pricing, finish, and delivery questions.
• Arrange showroom visits and room measurements.
• Follow up on custom furniture quotes and orders you request.
• Understand which pages and products are useful (with analytics consent).
• Keep the site secure and working reliably.

We use a first-party analytics cookie (najmat_analytics_consent) to remember your choice. If you accept, we also store short-lived visitor and session identifiers in your browser so we can measure site usage without selling your data.

Analytics events are processed on our own systems. We do not sell personal data to advertisers or data brokers. You can decline analytics on the banner; essential site operation does not depend on accepting tracking.

Third-party tools embedded on the site (for example map embeds or WhatsApp links) may process data under their own policies when you use those features.

We do not sell your personal information. We may share limited data with service providers who help us host the website, send email, or operate our database — only as needed to provide those services and under appropriate confidentiality.

We may disclose information if required by UAE law or to protect our rights, customers, or showroom.

Enquiry records are kept as long as needed to handle your request and maintain a reasonable business history of customer conversations. Analytics events are retained for operational reporting and then removed or aggregated according to our retention schedule.

You can ask us to update or delete enquiry details we hold about you by emailing us, subject to legal or operational needs (for example an active order).

We take reasonable technical and organisational steps to protect information we hold. No method of transmission over the internet is completely secure.

This website is not directed at children under 16. We do not knowingly collect personal information from children.

We may update this policy from time to time. The effective date above will change when we do. Continued use of the site after an update means you accept the revised policy.